Privacy Policy

Privacy Policy

Last updated: September 2026

This policy explains what information Krimostore collects when you visit or buy from krimostore.com, how we use it, and the choices you have.

Information we collect

Information you give us. When you place an order we collect your name, billing and shipping address, email address, phone number, and payment information. When you contact us (by email or WhatsApp) or sign up for emails, we collect the details you provide.

Information collected automatically. When you browse the store we collect device and browser information, IP address, time zone, referring pages, and how you interact with the site. This is gathered through cookies, log files, and web beacons.

How we use your information

  • To fulfill orders — process payment, arrange shipping, and send order confirmations
  • To communicate with you about your order or support requests
  • To send marketing emails, if you've opted in
  • To screen orders for fraud or risk
  • To improve the store and understand how customers use it

Who we share it with

We share information only with the service providers who help us run the store:

  • Shopify — powers our online store and processes payments. See Shopify's privacy policy at shopify.com/legal/privacy.
  • Fulfillment and shipping partners — receive your shipping details so they can deliver your order.
  • Payment processors — handle your payment information directly; we never store full card numbers.

We may also disclose information when required by law or to protect our rights.

We do not sell your personal information.

Payment security

Payments are processed through PCI-DSS compliant providers. Your card details are encrypted in transit and are not stored on our servers.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to how we use it. To make a request, email customerservice@krimostore.com.

If you're in the European Economic Area or the UK, note that your information is transferred to and processed in the United States.

Marketing emails

You can unsubscribe from marketing emails at any time using the link at the bottom of any email, or by emailing us. You'll still receive transactional emails about orders you've placed.

Cookies

We use cookies to keep your cart working, remember preferences, and understand site traffic. You can disable cookies in your browser settings, though parts of the store may stop working correctly.

Data retention

We keep order records for as long as necessary to fulfill orders, resolve disputes, and meet legal and accounting obligations.

Children

The store is not directed at children under 13, and we don't knowingly collect information from them.

Changes

We may update this policy from time to time. Changes take effect when posted on this page.

Contact

Questions about this policy? Email customerservice@krimostore.com.